Legal
Privacy Policy
Your privacy is very important to us. This policy outlines how we collect, use, communicate, disclose, and make use of personal information.
Company
WeightlessRx
109 North 12th Street, Suite 1103, Tampa, Florida, 33602
Website: https://weightlessrx.com
Customer support: +1 307-441-3650
Jurisdictions: All 50 U.S. states
Governing Law
Any claim relating to the Company website shall be governed by the laws of the State where the Company is located, without regard to its conflict-of-law provisions.
Our Privacy Principles
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use personal information solely with the objective of fulfilling those purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used and should be accurate, complete, and up-to-date.
- We will protect personal information with reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.
- We will make information about our policies and practices readily available to customers.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Collection
We collect personally identifiable information you provide, such as your email address, name, home or work address, or telephone number. We also collect anonymous demographic information — such as ZIP code, age, gender, and interests — and technical information about your computer (IP address, browser type, domain names, access times, referring website addresses) that is automatically collected. This information is used for the operation of the service, to maintain quality, and to provide general statistics regarding use of this website.
Registration Data
If you register on our website, we store your name, phone, and email address, along with any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time. Information submitted through our contact form is sent to our company email and kept for customer service, appointment reminders, cancellations, and marketing purposes. It is never shared with third parties.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage — no personalized data is stored. You may opt out using the Google Analytics Opt-out browser add-on.
How We Use Personal Data
- Verification and identification of the user during website usage
- Providing customer assistance
- Sending updates to patients with important information about news, changes, and updates
- Customizing the website experience
- Appointment confirmations, cancellations, and reminders
- New service and treatment updates, offers, and promotions
Consent for Messaging
By filling out a lead form, appointment form, or contact form on our website, you consent to receive messages from us. These messages are intended to provide you with important information about your appointments and our services.
Opting In & Opting Out
You opt in to receive messages when you complete our lead form or fill out a contact form. To stop receiving messages, reply with STOP or UNSUBSCRIBE. We process opt-out requests promptly at no additional cost to you.
Embedded Content
Pages on this site may include embedded content — like YouTube videos or an Instagram feed — which behaves as if you had visited the originating website. Those sites may collect data about you, set cookies, and monitor your interaction with the embedded content. Please consult each provider's privacy policy for details.
Cookies
This site uses cookies — small text files placed on your machine to help the site provide a better user experience. Cookies are used to retain user preferences, store information such as shopping-cart data, and provide anonymized tracking data to third-party applications like Google Analytics. You may disable cookies through your browser's settings.
Who Has Access to Your Data
If you are not a registered patient, there is no personal information we retain or view about you. If you are a new patient who requested information or an appointment, your personal information can be accessed by our system administrators and our medical staff.
Third-Party Access
We do not share your data with third parties in a way that reveals any personal information such as email or name.
Data Retention
When you submit a request for an appointment, book an appointment, or contact us via our form, we retain your information until you decide to remove it.
Security Measures
We use the SSL/HTTPS HIPAA-compliant protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured or hijacked by unauthorized third parties.
HIPAA Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
"Protected health information" is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health or condition and related health care services.
Uses & Disclosures of PHI
Your protected health information may be used and disclosed by your physician, our office staff, and others outside of our office who are involved in your care and treatment for the purpose of providing health-care services, to pay your health-care bills, to support the operation of the physician's practice, and for any other use required by law.
- Treatment: We will use and disclose your PHI to provide, coordinate, or manage your health care and any related services, including coordination with third-party providers.
- Payment: Your PHI will be used, as needed, to obtain payment for your health-care services.
- Healthcare operations: We may use or disclose, as needed, your PHI to support the business activities of your physician's practice, including quality assessment, employee review, training, licensing, and appointment reminders.
- We may use or disclose PHI in specific situations without your authorization — as required by law, public-health issues, communicable diseases, health oversight, abuse or neglect reporting, FDA requirements, legal proceedings, law enforcement, coroners/funeral directors/organ donation, research, criminal activity, military activity and national security, workers' compensation, inmates, and other required uses and disclosures.
Other permitted and required uses and disclosures will be made only with your consent, authorization, or opportunity to object — unless required by law. You may revoke this authorization at any time, in writing, except to the extent that your physician has already acted on the use or disclosure.
Your Rights
- Inspect and copy your protected health information, with some legal exceptions.
- Request a restriction on how your PHI is used or disclosed — though your physician is not required to agree to the restriction.
- Request confidential communications by alternative means or at an alternative location.
- Obtain a paper copy of this notice, even if you have agreed to accept it electronically.
- Request amendments to your PHI; if we deny the request, you may file a statement of disagreement.
- Receive an accounting of certain disclosures we have made of your PHI.
We reserve the right to change the terms of this notice and will inform you by mail of any changes.
Complaints
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated. To file a complaint with us, notify our privacy contact. We will not retaliate against you for filing a complaint.
Affiliated Compounding Pharmacy
VitaScripts Pharmacy
11661 Countryway Blvd, Tampa, FL 33626
Phone: (813) 264-7158
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